| Nama File | Link |
|---|---|
| Kata Pengantar | Download |
| BAB I – PENDAHULUAN | Download |
| BAB II – KERANGKA TEORI | Download |
| BAB III – METODOLOGI PENELITIAN | Download |
| BAB IV – PROFIL | Download |
| BAB V – PEMBAHASAN SKM | Download |
| BAB V.2 – HASIL SURVEY PEGAWAI | Download |
| BAB VI – PENUTUP | Download |
| Daftar Pustaka | Download |
| Lampiran I – Kuisoner Kepuasan Masyarakat | Download |
| Lampiran II – Kuisoner Kepuasan Pegawai | Download |
| Cover | Download |
| Publikasi Hasil SKM | Download |
| Sertifikasi SKM | Download |
GO DIGITAL